Client Relationship Manager

£17,100 per annum (£19,500 OTE)
Full time (42 hours per week)

We are recruiting for a Customer Relationship Manager to join one of the UK’s leading providers of Van Contract Hire and Van Leasing. The purpose of the role is to enable the business to thrive by supporting the sales whilst acting in the best interest of the client at all times. The successful candidate will be able to ensure the highest standard of courtesy to customers, ensure outgoing communications are dealt with promptly and maintain a collected composure under pressure, ensure that the sales advisers are fully supported and record customers’ requirements accurately. The ideal individual will be flexible, comfortable building rapport with people, strive for customer satisfaction and be able to work as part of a team.

For more information or to apply for this role please contact us on 01792 284450 or email

Job ID: DP105

Production and Warehouse Operative

£8.00 per hour
Full time

One of Swansea’s most iconic brands is currently recruiting for a number of full time Production and Warehouse Operatives. Our client is a friendly family run ice-cream business who values their staff. The main duties of the role are to pick stock from the warehouse, operate machinery, clean both in production and within the warehouse, and transport frozen stock from freezer rooms. The successful candidates will be able to work well with other production team members and the wider company, follow concise instructions, learn how to operate safely and effectively within the factory environment and take care with all aspects of production from hygiene to delivery.

For more information or to apply for this role please contact us on 01792 284450 or email

Job ID: DP103

Joe’s Ice Cream and Better Jobs, Better Futures – A recipe for success!

Joe’s Ice Cream were initially referred to the Better Jobs, Better Futures programme through the Chwarae Teg charity who work to support the economic development of women in Wales. Read more

Project Assistant

£10,182 – £11,314 salary
24 hours per week

We are looking for a project assistant to work for an established family house organisation. The purpose of a project assistant is to deliver high quality care and support to tenants according to their individuals need. The main duties of the role will include delivering care and support in accordance with individual plans, reporting any suspected abuse of tenants, support tenants to access accommodation that is appropriate to their needs and help them settle in their new home. The ideal candidate should be able to demonstrate that confidentiality can be maintained at all times and that they are an honest and trustworthy individual.

For more information or to apply for this role please contact us on 01792 284450 or email

Job ID: DP102

Project Worker (Bilingual)

£16,425 – £18,250 salary
35 hours per week (maternity cover)

We are looking for a project worker to work for an established family housing organisation. The purpose of the role is to identify and provide support to tenants, ensuring a safe and pleasant living environment. As a project worker you will be responsible for assessment and delivery of support, providing advice and assistance with establishing a new home, supporting tenants by promoting independence, reporting maintenance requirement and other duties. The ideal candidate will be honest, trustworthy and able to communicate in Cantonese and English.

For more information or to apply for this role please contact us on 01792 284450 or email

Job ID: DP101

Better Jobs, Better Futures – The Apprentice!

The Better Jobs, Better Futures team recently supported students from Gower College Swansea’s Foundation Degree in Sports Development and Management.

Read more

Recruitment – the ever changing market

Knowing the ‘recruitment essentials’ is vital for any business looking to bring new talent into their organisation, but anticipating and preparing for future recruitment trends can give companies that all-important competitive edge. Our Workforce Adviser, Zoe Williams, has been looking into the changing recruitment landscape so read on to learn more and find out how Better Jobs, Better Futures can help you stay ahead of the game when recruiting new talent into your business. Read more


Creating a Winning Cover Letter

Cover letters are a chance for you to sell yourself to an employer, but what should you include to have the greatest impact? Read more

Improving gender equality in the workplace: 6 quick hints and tips

Is your workforce as gender-equal as it could be? If not, you could be missing out on the many benefits associated with improving gender equality in the workplace, some of which may be less obvious than others. As well as harnessing the potential wealth of untapped female talent in your business, companies who demonstrate equal and fair practices across their organisation can significantly improve employee morale and commitment, which not only impacts positively on organisational culture and attitudes within the workforce but can also be a huge attraction to customers and other stakeholders. Increased flexibility for both men and women in the workplace could also bring benefits in terms of improvements in quality and productivity. Read more


Interview basics

You’ve done it; you’ve secured yourself an interview! Now it’s time to make sure you do everything possible to get yourself the job. Read more